Mitel SX-200 IP Communications Platform (ICP) is a feature-rich, Voice-over-IP communications system that provides enterprise communications features and applications to small- and medium-sized businesses. It provides the opportunities to enhance customer service, increase employee productivity and reduce capital expenditures and operating costs.

The Mitel SX-200 CX or MX Controller is a perfect all-in-one solution for a number of key vertical markets including:

Hospitality
Legal
Health Care
Education
Finance/Banking
Retail
Real Estate
Government
Automotive
Construction
Engineering Firms

The SX-200 ICP provides an extensive key or PBX system feature set and many applications:

Seamless IP networking across multiple sites on private networks or over the Internet
Support for industry-standard networking protocols such as Q.SIG
Teleworking and softphone with presence and availability
500+ telephony features
Embedded standard unified messaging, personal contacts and message notification
Auto-attendant, ACD and WiFi
Support for the broadest range of IP desktop devices within the industry today
Web-based interface that allows for easy system programming
Hot swap, allowing users to change any extension to their own
802.3af compliance for Power over Ethernet (POE)
Embedded layer 2 16-port POE 802.3af switch (SX-200 CX Controller only)